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QSTARS - Qld Statewide Tenant Advice and Referral Service 

For local advice call Hervey Bay Neighbourhood Centre - PH: (07) 4194 3000

or call 1300 744 263

QSTARS is a free, independent advice and referral service for all Queensland renters. You will receive expert advice and assistance and maybe referred to a regional QSTARS office for further support.

QSTARS can assist you with:

  • Advice and assistance to understand your tenancy rights and responsibilities.
  • Support to resolve your tenancy issue
  • Helping you talk to your lessor or agent
  • Help you to write a letter or fill in tenancy forms
  • Help to attend or prepare for a QCAT tenancy tribunal hearing
  • Referral to other services if needed.

Visit for more information

Need More Help?

If our services do not meet your needs click here to find other support services:

oneplace:   oneplace Community Services Directory is an easily accessible directory of community services to help Queensland families to get to the right service at the right time.

The Little Lime Pocket Book:  A great guide to welfare and support services on the Fraser Coast.

mycommunitydirectory: The directory provides up-to-date information for community organisations who provide services in the Fraser Coast area.

Just In Case - Fraser Coast Homelessness Alliance - contact and help card.